Lynn Curl (middle) with Karen Meadows (left), Director of Quality & Accreditation, and Glen Washington (right), FACHE, PVH CEO. Submitted photo.

POINT PLEASANT, West Virginia – A Meigs County resident has been noted for her customer service at Pleasant Valley Hospital.

The hospital announced that the Customer Service Employee of the Month for January 2019 is Lynn Curl in their Quality Department. Curl has been employed since February 1991. She is currently working as a Quality Nurse.

The Employee of the Month at Pleasant Valley Hospital is nominated for taking extra steps to provide excellent customer service to our patients and family members at Pleasant Valley Hospital.

According to a statement from PVH, Curl was nominated “because she has been a devoted employee of PVH for over 27 years,” additionally, “She has a positive attitude and is willing to help others at any time.”

Curl’s main role is in the Quality Department, however she works after hours as the nursing supervisor and also places PICC lines in Radiology. Some examples of her going above and beyond for the facility include: returning to work to assure that lengthy reports have been submitted to CMS after she had clocked out for the day, staying late to assist a patient who had mistakenly thrown his jewelry away after surgery, and assisting SDS and OR when they have a high volume. When the census was high last year and she was pulled to the floor to work, she requested to return to learn more about the processes. She takes pride in the work that she performs.

“Curl is an excellent example of the PVH Employee of the Month, and we are very grateful to have her on our team,” read the statement. She received a $100 check and a VIP parking space. She will also be eligible for the Customer Service Employee of the Year award with a chance for $500.

Curl resides in Middleport, Ohio, and has two daughters Kimberly Nadalin and Sarah Curl.