Ombudsman program seeking volunteers

Southeast, Ohio Region – The Long-Term Care Ombudsman Program has an urgent need for volunteers during the COVID-19 pandemic.

Now more than ever, the program needs volunteer ombudsmen to advocate for excellence in long-term care, calling residents and their families to give them a voice in this time of crisis and keep them connected to their advocates.

In the Southeast Ohio region, there are close to 3,000 residents in nursing homes and assisted living facilities, isolated from visitors. These calls reveal unheard complaints, concerns, suggestions, and questions from consumers about care. Ombudsman volunteer duties can be performed in the comfort and safety of the volunteer’s home, and free virtual training to certify the volunteer as an ombudsman will be provided.

To become a volunteer ombudsman, complete an application at www.stepup.ohio.gov or call our office at 1-888-502-6601 today. We look forward to your help in serving our community.