PUCO Reminds Ohioians Heating Assistance is Available

COLUMBUS, Ohio – The Public Utilities Commission of Ohio (PUCO) wants to remind Ohioans that assistance is available for those that have been disconnected or are threatened with disconnection from their heating source. Local heating companies have been struggling to find out How to make money in the HVAC business recently, and this news has not helped proceedings. Fortunately, there are many heating companies that can help warm up homes this winter, with companies similar to Complete Comfort (completecomfort-hvac.com/areas-we-serve/mission-viejo-ca/) giving residents the heating they need during the winter months.

The Winter Reconnect Order allows residential customers the opportunity to have their service restored or maintained by paying the amount due or $175, whichever is less. If the customer’s service has already been disconnected, the customer must pay the $175 and any applicable reconnection charge not to exceed an up front payment of $36. If the company’s reconnection charge is greater than $36, the balance may be billed to the customer the following month. Customers may use the program once during the winter heating season between Oct. 16, 2017 and April 13, 2018. However, this may vary from service to service, and customers are encouraged to get in touch with a local heating service, similar to Energy Pro Heating and Cooling (energyprohvac.com/heat-pumps/), to see if this initiative covers their local services.

There is no income eligibility requirement or sign-up required for the Winter Reconnect Order.

Several other state and federal programs are available to assist those who qualify. The PUCO encourages customers to explore all options including PIPP Plus, HEAP and the Home Weatherization Assistance Program (HWAP). More information about these programs and additional ways to save on home heating bills this winter are available at Ohio’s Winter Heating Resource website www.winterheat.ohio.gov. Visitors to this site will also find information about budget billing, energy choice and energy conservation.

For more information about enrollment in the Winter Reconnect Order, payment plans or budget billing, customers should contact their electric or natural gas utility. Customers who have utility-related questions can call the PUCO’s Call Center at (800) 686-PUCO (7826) or visit www.PUCO.ohio.gov